Action alarms faster and improve every facet of your monitoring centre operations.


Features you'll love


Reduce operator intervention. Automate processes such as responding to non-critical events, reporting, billing and scheduling.


Optimized code, built on a solid foundation, delivers unmatched speed & reliability from an alarm monitoring software.


Action alarms quicker. The user friendly, intuitive GUI is optimised to achieve more with less clicks.


Get a bird's-eye view of your operations. CAMS utilises as many monitors as you can connect to your workstation.


There is no practical limits to the number of clients you can monitor or the amount of operating staff supported.


Shipped with Microsoft SQL Express and easily upgradable to full commercial versions for data mirroring and scalability.


CAMS is the most efficient and effective alarm automation software solution in the market today.


Delivers critical information faster

Thanks to its intuitive user interface CAMS offers a streamlined workflow to ensure every operator action is performed as efficiently as possible. In simple terms, you can do more with fewer clicks. The customisable screen layout (operator level) is supported across multiple screens, giving every operator instant, onscreen access to everything they need.

Easy Migration

Intelligent Features

Interact with your clients, bureaus & patrol officers. Integrate with the latest technologies.

Video Monitoring

more Profit and efficiency

RemoteGUARD is a video monitoring platform that is included in CAMS 9.  RemoteGUARD provides complete management of video alarm reporting with instant video streaming and facilitates 2-way communication between premium surveillance systems and the central monitoring center.

Bureaus and monitoring centers can generate new revenue streams in addition to traditional alarm monitoring by offering the RemoteGUARD services to customers.

RemoteGUARD features include:

  • Virtual Patrols and Escorts
  • Audited Billing and Reporting
  • Single click video alarm display

(See also Video Monitoring vs. Video Verification)

Virtual Operator
Open Platform


Powerful billing module with auditing to accurately track operator efficiency, video monitoring time and data usage.

Audited Reporting

Operator Auditing & Performance Reporting built-in

CAMS generates detailed reports that analyse the overall performance level of your monitoring centre.

You can even get a highly detailed breakdown of operator response times across different event types

CAMS highlights problem areas that can be worked on to improve monitoring centre and operator performance. For Australian monitoring centres - this helps to achieve and maintain your Australian Standards grading.

CAMS also maintains a complete audit log - recording the operator, site details, time and workstation.

Send reports on time, everytime

CAMS delivers detailed and customisable on-demand report functionality, but it’s the industry leading advanced report scheduling that takes your reporting and customer service to a new level of professionalism and efficiency.

All customised reports can be scheduled daily, weekly, fortnightly or monthly without impacting your daily operation.

Customised Reports
Simplified Billing


CAMS partners get 24/7 support covering all your business needs.

Disaster Recovery

Your business is mission critical

CAMS monitoring centres have exclusive access to 24/7 phone support, and also protected by co-location and database backup to the purpose built Suretek Data Centre (SDC), centrally located in the heart of Sydney’s largest industrial area.

The SDC is a non-commercial, communications exchange and network management facility for the Suretek Network.

The Suretek Network is manned 24/7 by trained and licenced security professionals who can provide management services for complete failure situations arising from fire, flood, blackouts, exchange failure and attack.

All CAMS partners enjoy 24/7 emergency support and professional help, without the wait, should disaster strike.

Suretek Network

Extra Services

CAMS provides value added services that allows you to earn additional revenue streams.

System Monitoring

Failed system reporting

RemoteGUARD maintains the integrity of any IP-based systems by checking the connected devices such as - security cameras, recording equipment and other networked devices at regular intervals, ensuring everything is still operational and the communication path is available.

If a system or connection error occurs this is immediately reported onscreen to the operator with a relevant description of the error, who then notifies the installer.

To get this service started, the customer's simply needs to provide the CAMS monitoring centre with a list of devices and systems that they want monitored. The service can be charged per device or site.

Temperature Monitoring
Fire Monitoring


CAMS delivers unrivalled integration, operation and compatibility, supporting the most comprehensive list of alarm formats, receivers, IP communicators and IP Cameras available.

Visit the CAMS software updates page for release dates and version information.

Alarm Formats

  • Contact ID
  • Ademco 4+1
  • Ademco 4+2
  • Ademco 3+1
  • Ademco 3+2
  • High-speed (Ademco / Other)
  • SIA
  • IR Fast
  • Radionics
  • Modem II
  • Silent Knight
  • Radio Protocol (including intelligent de-duplication)
  • ITI Proprietary Format
  • RDC Proprietary Format
  • SG2 Proprietary Format

IP Communicators

  • Multicom
  • Direct Wireless
  • Permaconn
  • Multipath
  • Telstra Secure
  • Emizon
  • WebWayOne

Alarm Receivers

  • Ademco 685
  • Surgard MLR2-DG
  • Surgard 3
  • Radionics 6600
  • Fratech FE100
  • Fratech FE900
  • Safecom SC9000
  • Osbourne-Hoffman OH2000E
  • SMW1
  • Securitel SCS
  • ITI
  • Visonic RC4000
  • RDC 8102 Reporter
  • RDC MLR2 (IP)
  • SIA
  • RemoteGUARD
  • Frontel GI
  • SG2
  • SG4
  • WebWayOne
  • SCSI
  • Permaconn
  • Emizon
  • Silent Knight (FSKIP)
  • MC2000 (radio)
  • ANZAC (radio)
  • Informer 12000
  • OZVision

IP CCTV Cameras

  • 3S
  • A-MTK
  • ABUS
  • ACTi
  • Acumen
  • Afidus
  • AirLive
  • Apexis
  • Arecont
  • Aver
  • Avigilon
  • AVTech
  • Axis
  • Aztech
  • Basler
  • Beward
  • Bosch
  • Brickcom
  • Canon
  • Cisco
  • Compro
  • D-Link
  • Dahua
  • Dericam
  • DLink
  • Dynacolor
  • Edimax
  • Eminent
  • Eneo
  • Etrovision
  • EverFocus
  • Flexwatch
  • Foscam
  • Geovision
  • Grandstream
  • Grandtec
  • Heden
  • Hikvision
  • Hunt
  • IPUX
  • IQinVision
  • JVC
  • LevelOne
  • Linksys
  • Lupus
  • MicroView
  • Mobotix
  • Nexcom
  • Optica
  • Panasonic
  • Pixord
  • Robin
  • Samsung
  • Sanyo
  • SecuFirst
  • Shany
  • Siemens
  • SMC
  • Sony
  • Sparklan
  • Stardot
  • Sunell
  • Toshiba
  • TP-Link
  • TrendNet
  • Truen
  • Ubiquiti
  • Vivotek
  • Wision
  • Y-cam
  • Zavio


CAMS is being constantly updated with new and innovative features.

We work closely with all of our customers and technology partners to push innovation forward. The result has been the implementation of the important updates outlined in this CAMS Update PDF.

Visit the CAMS software updates page for release dates and version information.