More control of your clients

If you’re a Bureau, but you’d still like to remain close to your customers, maintain your own customer records, and have access to all your customer information and event reports 24/7, then Bureau Link is for you.

Ensure your client data is up to date and correct

With Bureau link you can ensure all your data entry is up to date and correct by doing it all yourself.  Bureau link is a great communication tool for those that Bureau to CAMS and SG2 enabled monitoring centres, as it results in better and more secure communication between the bureau and the monitoring centre, without compromising database security.

More secure monitoring centre communication

Bureau link is very different from most web-based bureau communication modules.  It is highly secure and user friendly.  Simply install AIM software on your PC and install the encrypted Bureau Link device and you’re ready to communicate securely to your CAMS monitoring centre of choice.

Transparent data entry for all client info

As a bureau you can upload information for new and existing clients and instantly populate your chosen monitoring centres CAMS system, ready for them to start monitoring.  You can even do your own data entry for zone lists, user lists, contact information and client details, so your client is ready to be monitored even sooner.

Get reports instantly

Simply log onto bureau link and download reports, history logs and any client information you may need.

AIM software and the Bureau Link device

The AIM (Alarm Installation Manager) software supports a secure encrypted duplex data synchronisation feature that can connect direct with CAMS enabled monitoring centres.  When you complete a new installation, enter all the details into AIM on your PC; enter the customer information, zone lists, user lists, contact details, schedules and comments.  Connect to the monitoring centre via the encrypted Bureau Link device, which plugs into your ADSL router, and AIM will instantly create a new customer within the CAMS monitoring software.  Hit print and create an instant commissioning sheet for your customer.  If you need to edit data for any of your clients just make the changes in AIM, connect to the control room and changes are done.

Reporting features

With AIM you can create your own reports for print or email.  AIM even includes basic billing reports to make invoicing your clients a breeze.  You can also schedule services like recurring yearly checks or just action any that have been generated automatically by the monitoring centre.  Include multiple digital pictures of the site and installation so you can remember the job, keep track of what you installed and where.  Even the finer details like the number of the phone line or STU the panel is connected to.  You can also link to other documents and keep track of customer contacts in the notes.