Suretrak Global (Suretek), a leading edge service provider for the electronic security industry, today announced it has achieved independent certification to the worldís most recognised business management standard ISO 9001:2000 through SAI Global.
This is a significant milestone for Suretek as it affirms its leadership position within the industry and commitment to providing the highest quality products and services to its clients.
Suretek ISO certification marks the exemplary completion to a year-long project preparing the company for the independent ISO audit by SAI Global. In doing so, Suretek has shown a high priority to ensuring the company’s processes, standards, systems and personnel meet the international benchmark for quality. Although product based certification is of importance, Suretek believe it gives clients confidence to know that every product or service produced by Suretek is done so to the highest of international standards.
The certification covers the Quality Management System for the end to end management of alarm transmission networks. Processes include the sale, design, development and support of products and services for the electronic security industry.
Suretek are proud to stand alone as the only independently ISO 9001:2000 certified company for its market. "As a leading service provider for the electronic security industry, Suretek is committed to continuous improvement and providing products and services that surpass our clientís expectations", said Luke Kavanagh, Suretek General Manager, "Suretek is intensely focused on providing the best, highest quality products and solutions for our clients and their businesses."
"It is not the certificate hanging on the wall we were after" said Glenn Smith, Managing Director and co-owner, "Achieving ISO certification demonstrates the entire Suretek teamís remarkable commitment to quality, we have always been committed to our customers and we will continually strive for best in class service."
About ISO 9001
The International Organisation for Standardisation (ISO) is a global federation of national standards bodies. ISO 9001:2000 certification represents strict adherence to the highest standards and practices through documented procedures that cover all key business processes and monitoring systems to ensure business process effectiveness, through record-keeping, and quality monitoring systems facilitating continual improvement in the organisation.
Suretek are innovators of software, hardware and redundancy solutions for the broader section of the security monitoring industry. Established more than 10 years ago, Suretek has grown to be a forerunner in the deployment of groundbreaking solutions that exceed the current standard of monitoring technologies available in Australia. Suretek have researched and developed numerous patented technologies in the fields of GPRS monitoring, Redundancy and back-up solutions, to name a few, that streamline the way Control Rooms are run and more importantly how they protect high security data and transmission information.