Introduction

As an innovative leader of the Security industry, Suretek has been making progressive changes to how companies are valued within the security industry. Suretek is the forerunner for the deployment of leading edge technologies such as SG2, Surepoll Wireless, CAMS, Surecall One3 and Control Room in a Box. Many can now call Suretek their voice in the industry and we continue to be recognised as one of the leading service providers of our time.

Executive Summary

Suretek was established over 8 years ago and has two directors with over 50 years combined experience in the security industry, which we believe provides a great launching pad for the development of a technology based security solutions provider. Suretek continues to expand its operations and broaden its services for a wide range of purposes within the industry, specifically targeting the security industry in Australia.

A recent expansion has been the establishment of Suretel, a branch of Suretek that provides our clients with market leading telecommunication solutions. Suretel is a new concept for the security industry in that our core focus is to provide solutions that are tailored specifically to your companies needs. Suretel helps your company streamline its internal processes and our products and services are designed to assist your company operate in a more profitable and efficient manner.

At Suretek we understand how important it is to have industry leading hardware, software and service orientated solutions for your company. Our products and services specifically target security control rooms and alarm monitoring companies and provide them with quality care and an understanding for their specific business needs.

Amongst our products and services are our state-of-the-art Microsoft windows based Computerised Alarm Monitoring System (CAMS), Surecall one3, GSM redundancy solutions and the highly acclaimed Control Room in a Box, as well as our 24/7 customer service helpdesk.

At Suretek we continue to provide our clients with the latest innovations the industry has to offer. Our vast knowledge and experience in both the security and Security industries puts Suretek in pole position to best cater for your business’ requirements.

More Specific Information

Working within the Industry

Suretek has established preferred supplier relationships with strategic providers to enable the company to provide a cohesive network to national standards. These relationships are continually reviewed according to changes in the marketplace, developing technologies, within the supplier organisation and more particularly, customer requirements.

Long-term partnerships

Suretek understands that, for many organisations, the choice of a Security provider becomes more than just the search for a company to provide standard services. In many cases, organisations are looking for a long term strategic partner who can not only work with them but also advise them on future technologies and recommend alternative solutions that will enable your business to become more competitive within the marketplace.

Suretek can provide that advice and the solutions to help achieve your goals.

Strategy

The key elements of Suretek’s strategy and objectives are as follows:

To differentiate its services through superior customer care systems and processes to facilitate rapid provisioning of services, single point of contact, customised billing and network redundancy.
To provide a solutions focused service by understanding the partners key business goals;
To position it as a single source provider of bundled Security services.

As Suretek moves forward, it will continue to strive to meet the needs of all partners by offering security solutions supported by state-of-the-art networks and pro-active customer service.